HR Generalist

Position Profile – Human Resources Generalist  Reports to: Director of Human Resources (“DHR”)  The HR Generalist is responsible for carrying out the company’s policies and procedures in accordance with the Policy & Procedures Manual. The HR Generalist promotes the ethical Human Resources (“HR”) practices of the organization. The HR Generalist is responsible for the completion…

Client Service Associate

Job Title: Client Service Associate Job Type: Full-time Location: East Amherst, NY   About Us Progressive Planning Services is a comprehensive wealth management practice located in East Amherst, NY. Over the years, we have helped our clients achieve what is important to them. We take a family office–style approach and are experienced in addressing a…

M365 Engineer (Hybrid)

About the Company Our client is a long-standing, locally operated organization with suburban headquarters in the Buffalo area. They are a highly profitable, employee-centric organization in the midst of exciting changes to modernize technology and process in their IT group.   They provide opportunities to cross train and leadership programs to help you advance in your…

Entry Level – Technology Coordinator

About the Company Our client is a local industry leader in the telecom industry.   They offer a casual, fun & flexible work environment where white glove customer service is everyone’s priority and what sets them apart in their niche. There is solid tenure among the staff  as team members are treated like family and everyone…

Service Desk Manager (Hybrid)

About the Company: Our client is an industry leader in WNY and in the Top 100 nationally!  For over 60 years, they have been a trusted partner for companies throughout WNY and beyond.  What sets them apart is their entrepreneurial spirit, cutting edge technology, and ability to help their customers with innovation and growth.  Work/Life…

Level 1 Helpdesk

Position Summary: Role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user software and service requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools,…

ERP Programmer Analyst (Hybrid)

About the Company Our client is a long-standing, locally operated organization with suburban headquarters in the Buffalo area. They are a highly profitable, employee-centric organization in the midst of exciting changes to modernize technology and processes in their IT group.   They provide opportunities to cross train and leadership programs to help you advance in your…

Network Engineer

Job Summary: The Network Engineer role will take direction from the Chief Technology Officer while still working independently to support the client.  They will create and build relationships with clients that they interact with on a regular basis.  This role will work directly with the Service Desk support team and act as external resource to…