Software Tester / IT Support Specialist- Hybrid

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About the Employer:

Our client is a long standing, financially solid organization in the Northtowns.  This a company people want to retire from with a family centered corporate culture, flexible work/life balance and outstanding benefits that include:

*Must be able to start daily at 7:00 AM

• Pension Plan
• Generous Profit Sharing
• 401K with match
• 4 weeks PTO to start
• Sick time
• Hybrid schedule (2 days in office after onboarding period)
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About the Job

This position will perform various support and help desk tasks in the IT department as well as assess software quality through manual and automated testing. Works from written specifications and pre-established guidelines to perform the functions of the job.

• Perform operational tasks on a daily / weekly / monthly schedule
• Respond to help desk inquiries via phone and e-mail
• Help troubleshoot issues
• Collaborate with IT Manager to develop effective strategies
• Work with other team members to ensure quality throughout the software development lifecycle
• Collaborate with business units and developers to write test plans
• Perform user acceptance and post-implementation testing
• Analyze and document test results
• May assist in companywide system upgrade, as needed
• Documents new processes and procedures as required
• Performs other related duties as assigned

Requirements

• Associates degree or higher in Computer Science, Information Technology or a related field
• Proven experience as a QA tester or similar role
• Strong Microsoft Excel and Word skills
• Working knowledge of SQL and SQL Server Reporting Services helpful but,not required