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About the Company

Our client is a long-standing, locally operated organization with suburban headquarters in the Buffalo area. They are a highly profitable, employee-centric organization in the midst of exciting changes to modernize technology and process in their IT group.   They provide opportunities to cross train and leadership programs to help you advance in your career.  They offer top notch benefits including generous PTO and a hybrid work arrangement. (Three days in office, two remote) 

About the Job

Support client’s ServiceNow environment

Design, develop and configure the applications, modules and workflows based on business user needs

Responsible for maintaining, patching, installing, configurations, changes testing and user/production support

Develop and deploy enhancements and interfaces

Proactively make improvements

Utilize best practices and coding standards

Stay up to date on new releases and features

Implement new solutions


Bachelor’s Degree or equivalent experience in computer related discipline

Strong Analytical and problem-solving skills

Work independently and adapt to changes in the work place

Ability to prioritize tasks

Well-organized and self-motivate

Strong customer service skills

Preferred Requirements:

ServiceNow Integration experience including REST/SOAP API’s and data migration is a plus

ServiceNow experience to include: Workflows, Self-service, CMDB and Asset Management

Certifications in ServiceNow, such as: Certified Application Developer, Certified System Administrator

Proficient with JavaScript, HTML, CSS and any other web related technology

Benefits & Perks

  • Annual Bonus Program
  • Low cost medical, dental and prescription Drug Coverage
  • Flexible work schedule – onsite only when project work dictates it
  • Very generous Paid Time Off
  • Paid Training & Certification / Tuition Reimbursement
  • 401(k) with match
  • Additional Company Funded Retirement Savings Account (even if you don’t contribute to 401K)
  • Free parking, onsite gym and cafeteria
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Brooke DeLucia

Manager - Recruiting & Sourcing


Reference: JOB-13164

    • Job type: Direct Hire
    • Location: Buffalo
    • Date posted:
    • Salary:$90000 - $110000