QA Support Analyst

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About the Employer:

Our client is a long standing, financially stable organization in the Northtowns.  This a company people want to retire from with a family centered corporate culture, flexible work/life balance and outstanding benefits that include:

*Working Hours:  Ideal start time is 7:00 AM – 40 hour week. 

• HYBRID schedule (2 days onsite/3 days remote after ~90 day onboarding period)
• Pension Plan !
• Generous Profit Sharing
• 401K with match

• 4 weeks PTO to start
• 5 days Sick time
• 10 Holidays
• Newly renovated work space including sit/stand desks 
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About the Job

Due to a major, multi-year system conversion, our client created positions for 2-3 Software Testers to join a small QA team.  Software Testers are responsible for ensuring that the new system maintains the functionality and workflows critical to their business.  Testing is primarily manual, user acceptance testing (UAT) and post implementation testing with the goal of identifying and creating automated testing where possible.

Will work with business units to create effective test plans.  Post migration, there is a steady stream of  report requests and changes as product lines change.

Software Testers also assist with Help Desk calls when external users have issues accessing the portal (password resets, etc) assist with Help Desk calls when external users have issues accessing the portal

Requirements

• Associates degree or higher in Computer Science, Information Technology or a related field
• 1+ years of experience as a QA software tester or similar role
• Strong Microsoft Excel and Word skills