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Global Payments Operations Senior VP

This senior management level position is responsible for accomplishing results through the management of a client supporting department focusing on the movement of funds, intra-day funds management, and compliance.  The objective of this role is to ensure the seamless delivery of high volume cash management and transaction services.


  • Manage staff performance including quality and productivity measurements
  • Manage multiple teams including remote teams
  • Oversee quality reviews and results, budget, policy formulation, and planning
  • Operate in a fast-paced environment that requires management of work queues, either directly or through others
  • Work with various teams to improve operational efficiency of departments under remit
  • Ensure a robust risk and control framework
  • Ensure client escalations are addressed timely
  • Act as an escalation point for time sensitive and critical issues
  • Resolve highly complex and varying issues that have substantial potential impact
  • Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues
  • Negotiate internally, often at senior levels (across functions) and with external parties, as needed
  • Appropriately assess risk when business decisions are made


  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred
  • 10+ years of experience in a related role
  • Banking experience
  • Experience managing large teams
  • Excellent analytical and problem-solving skills
  • Strong teamwork skills with ability to work and partner globally across different geographic locations

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Joe LaLonde


Reference: JOB-9718

    • Job type: Direct Hire
    • Location: Buffalo
    • Date posted:
    • Salary:$130000 - $140000