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Cash & Trade Senior Processing Manager
This Senior management level position is responsible for accomplishing results through the management of a team supporting clients in the movement of funds, intra-day funds management, and compliance.  The objective of this role is to ensure the seamless delivery of high volume cash management and transaction services.


  • Manage staff performance including quality and productivity measurements
  • Oversee quality reviews and results, budget, policy formulation, and planning
  • Operate in a fast-paced environment that requires management of work queues, either directly or through others
  • Work with various teams to improve operational efficiency of departments under remit
  • Ensure a robust risk and control framework
  • Work with Client Service Teams to ensure client escalations are addressed timely
  • Act as an escalation point for time sensitive and critical issues
  • Resolve highly complex and varying issues that have substantial potential impact
  • Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues
  • Negotiate internally, often at senior levels (across functions) and with external parties, as needed


  • Bachelor’s degree/University degree or equivalent experience
  • 5+ years of experience in a related role
  • Experience in a banking industry, managing large teams preferred
  • In-depth Cash/Trade product and operations knowledge preferred
  • Robust strategic leadership and people management skills
  • Consistently demonstrates clear and concise written and verbal communication
  • Comfortable being able to present data to stakeholders
  • Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge
  • Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
  • Ability to give focused attention to details and deliver high quality work while managing competing priorities under pressure
  • Excellent analytical and problem-solving skills
  • Strong teamwork skills with ability to work and partner globally across different geographic locations

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Joe LaLonde


Reference: JOB-9719

    • Job type: Direct Hire
    • Location: Buffalo
    • Date posted:
    • Salary:$90000 - $110000